HI EVERYBODY!!! :-)
I have had all great experiences and swaps thus far, until I ran into, what I can only describe as, a swap troll LOL I'll try to make this short!
This girl and I agreed to a one item swap (value of $10- nothing cray) I had listed an Ipsy sample of face wash, never used it so it was listed as, never used (go figure lol) Swaped it for her Ipsy UD sin sample. Simple. We had almost no communication except agreeing to the swap. She waited for the face wash to arrive to her before shipping my sample. Which, I didn't think anything of it at the time and now I find suspicious because....
Once she got her face wash she started sending me messages about how she assumed it had a seal and had she known this was "IN FACT" used she would never have agreed to the swap and how I lied on the listing (-wait for it) just all this craziness.. I wrote back nicely reassuring her that I honestly never used it. Gave her back story of how I acquired the product and my own personal face washing preferences. That I never opened it, so I had no idea if it had seal or not. Which is why the listing didn't disclose one way or the other.. To all of that, she writes me back that; unsealed is opened and that "opened" and "used" are the same thing. Thus, I lied on my listing... SMH just wow. Okay, THIS is where I stopped responding bc there is so many things wrong here LOL I honestly don't know how to proceed from here without feeding into her..
I kind of get the feeling she had an MO to manufacture a problem. Especially since she is just sending these instigating messages with no suggestion of resolution. I don't know how to shut down her crazy-making and I don't want to get a negative review. Which I sort of feel it is inevitable with trolls LOL... But totally not fair!
IDK PLEASE HELP!!