For the past two weeks my Uber rating has been trending . . . down.
I have been using Uber more to transport myself and myself with two children. I frequently but not always take UberXL.
I am always ready and waiting on time.
I always greet my driver politely and thank the driver at the end.
I do not smoke or wear perfume.
I am not loud or too talky.
I do not talk on my phone in the vehicle.
I never ask for anything (water, AC, a change of the radio station).
I always give 5 stars unless it is catastrophically bad and then I do not rate.
I always give every ride (unless truly awful) a tip using the Uber app.
I make every effort not to slam car doors.
But . . . my rating is going down down down now 4.73. Do they not know I am tipping them?! Do XL drivers rate harder?
I even had one driver not answer the texts I sent with extra clarification about the location (weird location) and not answer phone message and then he screamed at me when he arrived -- but I was so terrified of a bad rating I was like "Please don't be made at me--I don't want my rating to drop!" He eventually decided not to be mad at me thank goodness.
Should I go back to tipping with cash?! Kind of hoping for insight from an uber insiders on MSA. I really depend on this service.