I decided to start swapping again and have been getting a few swaps both ways. I had someone request an item I got from BB. She is a newbie so I wanted to swap to help her get her rating up. I selected 2 small items. She took awhile to ship which never bothers me with communication. I waited until her package arrived because she had no feedback and sent mine off.
When I opened one of the items it was obvious that it has been used. The cap and ridged part that you twist the cap on to on the tube are filthy. Dried cream and dirt and who knows what else. I won't use that because it's kind of gross. She did include a note apologizing for the delayed shipping and explaining her reasons so that was nice.
Since accepting she's received one positive and one neutral feedback. I am all for helping a newbie out with swaps but I'm not sure I should give her positive feedback. I don't want to leave a negative one either. It was a low value swap so I am not upset about the loss of the item. I just want to make sure she is aware she should check items and list them as used if they are used. I thought about sending her a message in our swap but she didn't reply to the one I sent during swap so I don't know if she sees them?
What would you do? It was such a low value item I don't want to ruin her experience but I also don't want to open the floodgates for more items like that being shipped out.