I have no idea why, but I cannot get the lust an item widget to work for me on either my Samsung S7 phone or galaxy tablet. I'm on a Wi-Fi network and I'm typing the box name in, but it won't look it up. It's Sephora Play! and I've tried all variations on the name. I swear that I'm not doing anything dufferent tjis time. I've had weird hang ups with that widget before, but never for nearly an hour. I've shut down and restarted both devices. Is this a known issue? Or what step am i missing?