Wondering where everyone puts the line between "reach out to the swapper" and just ... "they knew better"
I got a swap in the mail today that included two makeup products. Both were obviously opened. One has a broken safety seal and product in the inside of the rim (a lipgloss where the wand was obviously taken out, probably more than once). This item was listed as new.
I will unequivocally not be using that product. I'm fairly irked, I traded non-beauty OP for cheap beauty and they sent USED product as NEW.